We're here to help you!

Welcome to MySkillShaala's Help and FAQ page! Our community is dedicated to helping individuals discover and develop new skills through a variety of activities, workshops, products, and DIY kits. Whether you're looking to pick up a new hobby or enhance your existing skills, our super fun team is here to guide you every step of the way.

We understand that navigating a new platform can be overwhelming, which is why we've compiled this comprehensive guide to answer some of the most frequently asked questions and provide you with the support you need to get the most out of MySkillShaala.

Getting Started

MySkillShaala is a community of learners who come together to explore and unleash their hidden creative genius.
People from all age groups can upskill with our fulfilled and engaging games and toys, DIY activity kits and Creativity boxes, hobby supplies, online learning platform, and courses.

Any person, from any age starting 8 years, with an inspiration to have fun and explore their creative genius can become MySkillShaala Community member.
We can assure you creativity is for everyone irrespective of their age or background, and we strive to help every person unleash their hidden creative genius.

Something's cooking up. We shall soon announce our offline experience. Stay tuned on our social media handles for updates.

Not Joking!
All features and activities on MySkillShaala Community are FREE for lifetime. We believe in business for good and product orders and workshop registrations help us keep the community platform free for all.

Quite Often! We love bringing in new products for our hobbyists.
And so we try to release new products every now and then, so keep visiting the store to check what’s new?
Also, we release a new hobby project, challenge, or creativity dabba every month. Pretty soon we're releasing a subscribe a save feature for the MySkillShaala tribe.

Product or purchase support

Our products are currently available online only through our eCommerce website, amazon, Flipkart, Firstcry, nestery and meesho. While there are a few retail stores that buy from us to resell, you can contact us on hello@myskillshaala.com to get information on the nearest retail stores with VibhutiCrafts and MySkillShaala products.

You shall receive the exact same product when you buy from Amazon and when you buy from myskillshala.com.
But many of our products are not available on amazon as amazon shipping and commissions add up to make it too costly.

While our products on amazon have a flat shipping charge, you can get Free shipping on myskillshaala.com when you buy for Rs 690 or more.

All our products come with GST invoices. If you’re a company and would like to use our products for business purposes, you can reach out to us on hello@myskillshaala.com to get a Input Tax Credit as a B2B buyer.
Kindly furnish Company Name, Address, GSTIN and Contact details in the email.

We have a library of video tutorials on YouTube to learn how to use MySkillShaala/VibhutiCrafts products.
And interestingly that's what we are her for. MySkillShaala Community Platform has fun interactive tutorials on how to use these products, Do's & Don't, Community member ideas, and interesting courses related to building new hobbies and learning new skills. You can check it out to learn more.

We know you love our products!! Our products are simply awesome, sometimes buying a few is not enough. We have a “Buy More, Pay Less” policy. Please connect with us at hello@myskillshaala.com or WhatsApp us on 9016028218 to find out more.

Business buyers can also visit our Bulk Buy Page.

Order, Shipping and Returns

We have tied up with shipping service providers to ensure your products reach you on time. You can check the approximate shipping time while purchasing the product. Once the product is dispatched, you’ll also receive an email with tracking details of your package.

Once your order is placed, you shall be redirected to an order success page. You might also receive a Whatsapp or email with your order details.
In case the order is failed while the payment is deducted from your account, it shall be refunded within 3-7 working days.

You can return the product only if there is damage or defect.

However, we assure you that each parcel is bubble wrapped carefully with care. For more information, check our Returns Policy.

MySkillShaala Community platform

Once your user is registered. You can log in using your registered mobile number, email or gmail depending on which method you used to sign up.

Activities are short simple DIY tutorials and challenges that you can use to learn a new hobby or upskill. All these activities are aailable for FREE for all MySkillShaala community members on our community platform.

Workshops or Courses are online or offline modules that include different activities, fundamentals and challenges of a particular skill/hobby.
Some course/workshops are and can be unlocked using coins while some are paid courses which may include a DIY kit which will be useful to complete the learning.

Coins are virtual currency for MySkillShaala community. These coins can be used to unlock new activities, and courses, and sometimes win rewards and gifts.

Other Support

Schools can onboard all their students on the MySkillShaala community for FREE. Contact us for bulk onboard for students.

Professionals are the ones who need stress-free creativity breaks the most. We offer offline activity events, fun play days, and DIY as gifts. Reach us on WhatsApp for more details. (9016028218)

Feel free to reach us out on Whatsapp: 9016028218. Our team will be excited to help you out.